PHONE: 01677 425 848
    

Delivery and Returns

Delivery

We aim to ship all items within 48 hours and will contact you if there is any delay to your items being posted out.

We dispatch standard delivery via the Royal Mail and any express items by Parcel Force.

Royal Mail Second Class £3.95
Royal Mail First Class £5.00
Parcel Force Express Delivery £8.95

If you are in the area, items can also be collected from Nickery Nook for free.

 

Returns

We hope you enjoy your new items. However, we do understand that on occasion you may need to return items. Any non-customised item can be returned within 14 days of purchase. Refunds will be made by the original payment method.

Customised items, such as Creations Express, can only be returned in the event they are received faulty or damaged.

To return an item please complete the returns form enclosed with your parcel and post back to the following address:

Returns, Nickery Nook, 33 Market Place, Bedale, North Yorkshire, United Kingdom, DL8 1ED

We cannot refund delivery costs, and recommend requesting proof of postage and sending items recorded delivery as we cannot refund items lost in the post. Please call us on 01677 425 848 if you have any questions or queries or if you would like to arrange an exchange.

 

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